Return Policy
At Miroir, we want you to love your purchase. If you're not completely satisfied, you may request a return within 48 hours of receiving your order—as long as the Miroir tag remains attached.
Return Conditions:
- The return request must be made within 48 hours of delivery.
- Items must be unused, unworn, and in their original condition.
- The Miroir tag must not be removed—returns without the tag will not be accepted.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
How to Request a Return:
- Email our support team at support@miroir.az with your order number and reason for return.
- Our team will review your request and provide return instructions.
- Once we receive and inspect the item, we’ll process your refund or exchange.
- Note: Refunds are issued to the original payment method within 5-7 business days after return approval.